Last Updated on January 13, 2022 by WebsiteDesigner.sg
Google Chrome is one of the most popular web browsers used on phone and computer systems. However, certain problems usually arise when using this browser, and one of them is the “ERR_NAME_RESOLUTION_FAILED” error message. Although, there are several reasons why you may encounter a problem like this. One of which includes errror in configuration settings. This error occurs mainly when you have lost internet connection with your servers.
Today, I’ll be showing you 4 ways to fix this error if you encounter it in your Google Chrome.
Solution 1: Clear browsing Data History
When this error message pops up in your browser, check the browsing data history. When you save a lot of browsing data such as cookies, passwords and cache, they may slow down your browser network. These data may also prevent you from accessing a number of websites.
How to Clear Browsing Data History
Step 1: Open Chrome, and go click on the three dot at the upper right corner of your system
Step 2: Click on “More tools”
Step 3: After that, Click on “Clear Browsing Data” or alternatively, click Ctrl + Shift + Del.
Step 4: In the “Time Range”, choose “All Time”.
Step 5: Tick all displayed options and “Clear Data”. You can also click on “Advanced” and clear all data.
Step 6: Go back to the website and re-load the page.
Solution 2: Reset The Google Chrome App
Another way to resolve the erroe message is by resetting your Google Chrome app.
Step 1: Go to the address bar, and type chrome://flags/
Step 2: A drop-down of information will pop up. Towards the right side of the window, you’ll see options asking you to restore to default. Click on “Reset all”. All defaults will be restored immediately.
Solution 3: Switch to Google DNS
Google DNS helps to make your browser network more secure and faster. When the ERR_NAME_RESOLUTION_FAILED error message pops up on your screen, try the steps below:
Step: Open Settings on your system. Alternatively, you can press Win + I to open settings.
Step 2: Hover your mouse over “Network & Internet” and click “Enter”.
Step 3: On the left side of the screen, Click “Status”
Step 4: Scroll down, and Click on “Network and Sharing Center”.
Step 5: Click on “Change Adapter Settings” on the left side of the window.
Step 6: A list of possible Internet connections (WiFi, Bluetooth and Ethernet) pops up. Click on the one you’re using at the moment, and right-click “Properties”.
Step 7: A drop-down appears. Highlight on “Internet Protocol Version 4 (TCP/IPv4), and click on “Properties”.
Step 8: Click on “Use the following IP address” and input the following;
Preferred DNS Server: 18.104.22.168
Alternate DNS server: 22.214.171.124
Step 9: Tick the “Validate settings upon exit” and click “Ok”
You can now go back to check if the Google Chrome works perfectly well now.
Solution 4: Rest Netsh Winsock
If the error message ERR_NAME_RESOLUTION_FAILED appears in your browser while you’re accessing the internet, resetting the Netsh Winsock could be another effective way of clearing the error.
Step 1: Press the keys Win + R together to open the Run Window.
Step 2: A box appears, asking you to type a name. In the box, type “cmd”, and press “Enter”.
Step 3: If a window pops up and asks you to “allow this app to make changes”, assent to it and approve the request.
Step 4: Type the following in the Command Prompt Window one after the other. Do not forget to click “Enter” after inputting each command in the window;
netsh int ip set dns
netsh winsock reset
After this has been done, you can now use your Google Chrome again and see if everything works perfectly well now.
However, if the problem persists, you may have to restart your router or check if your antivirus settings is updated. Antivirus programs may delay browsing network, and prevent you from accessing the internet.