The error code 0x80131500 is a code associated with Windows Store. It occurs when when a user is trying to access the Microsoft Store to install or update an application. There are several reasons responsible for this error, some of which are Antivirus software, disabled services and misconfiguration of system settings. In some cases, Microsoft Store becomes inaccessible as a result of poor maintenance. Other times, it could be as a result of certain routine procedures. Since a lot of people encounter this problem on their windows store, you have no reason to panic. This error can be fixed in simple steps. But before then, let’s take a look at some of the causes of the error code 0x80131500

Causes of Error code 0x80131500

Some of the reasons why the error code 0x80131500 may pop up on your screen are;

i. Corrupted Cache: If the cache builds up over a long period of time and not cleared,  such cache can get corrupted and adversely trigger the 0x80131500 error message. Hence, it’s recommended to clear out cache.

 ii. Antivirus Software; The Firewall and Antivirus software sometimes have certain features that prevent a user from connecting to the Windows Store servers. Hence, you might need to disable both the Firewall and Antivirus software and see if the error message will disappear.

iii. Storage Drive Issue: If the storage drive on your PC contains some bad sectors or has been damaged, this may block a user’s access to Window Store. Hence, it’s advisable you remove these bad sectors by performing a disk check scan. With that, the error message should not surface again.

iv. DNS Configurations: If your DNS is not properly configured, the 0x80131500 error code may be triggered. 

v. Wi-Fi Connection: If there’s an interference in your WiFi network, this can also contribute to the problem and hinder you from connecting to the Window Store servers.

Now that you have understood the causes of the 0x80131500 error message, let’s now discuss how the error csnbd fixed.


Fixing Error Code 0x80131500

There are several ways to fix error code 0x80131500 on your PC. They include;

Solution 1:  Disable Antivirus Software

This error is likely to be caused by Antivirus software and Firewall. So, in order to avoid having this error message pop up on your screen, you might need to turn OFF the Antivirus. If the problem vanishes immediately after this, replace the Antivirus software with another one.

Solution 2: Run Windows Troubleshooter

One other way to rectify the 0x80131500 error is by Troubleshooting the Windows. The steps involved are;

i. Click on Win + S keys, input “Troubleshoot Settings” in the search bar and click “Enter”.

ii. Select “Additional troubleshooters” in the prompt that follows. 

iii. In the “Find and Fix Other Problem” section, click on “Windows Store Apps”

iv. Run the troubleshooter

Wait for about one minute to allow the process load, then check back if the problem still persists.

Solution 3: Change Time & Language Settings

Certain regional settings can also help to fix the 0x80131500 error code. Here’s how to;

i. Click on Win + I together to access “Settings” that pops up afterwards.

ii. Click on “Time and Language”

iii. To your left, there are other options. Click on “region”

iv. A drop-down showing “Time & Language” pops up. Change the region to either United Kingdom or United States. 

After this, you can check to see if the issue has been resolved.