Spotify is one of the most popular apps for streaming music. If you are using windows 10, and you suddenly see the error message “The Spotify application is not responding”, this has happened to a number of users too. So, you’re not alone. This could be happening to you for the first time but there’s no reason for you to fret. In this guide, you’ll learn how to fix the bug in simple and easy steps.
Today, I’ll be showing you 4 different solutions you can try when you encounter a “Spotify application is not responding” error message.
Solution 1: Force Quit Spotify in Task Manager
If there are certain applications using too much resources on your PC, your system is likely to interfere. Here, you can simply shut down Spotify using the Task manager by following the steps below;
i. Click Ctrl + Shift + ESC keys together to open Task Manager
ii. Select “Spotify” and press the “End task” command. If there are two or more entries open, ensure you tick all the tasks that appear on the screen
After this has been done, Open the Spotify application again and see if the problem persists. If it does, you can try other solutions.
Solution 2: Disable Internet Connections
You can also choose to disable WiFi and Ethernet cable to prevent the issue from happening again. After you have disabled the internet, run the app. Once Spotify starts, re-enable the WiFi/Ethernet connection to see if the problem has been solved. If however it persists, apply the next solution.
Solution 3: Allow Spotify Running Under the Firewall
Sometimes, antivirus software programs and Firewall may appear overprotective over certain applications. Spotify’s operation can sometimes be hindered by Firewall and antivirus softwares. In order to fix this, kindly follow the procedures below;
i. Go to the search box on your screen and type “security”.
ii. Click on “Windows Security”
iii. Select the “Virus & threat protection” option and select “Manage Settings”
iii. Bring the cursor down the page and click on “Exclusions”. Under “exclusions”, click on “Add or remove exclusions”
iv. Select “Add an exclusion” and click to select a folder. After that, add the “Spotify” folder as an exclusion.
By doing this, you have successfully added Spotify to the list of programms to be protected by Microsoft Windows Defender. You can now proceed to check if the issue has been resolved. If this solves the matter, congratulations. If not, you may have to check the last solution on the list and try it out.
Solution 4: Clean Re-install Spotify
If there are faulty files in Spotify, this might be responsible for the app’s irresponsiveness. You might need to carry out a clean reinstall of Spotify to solve the problem with these steps below;
i. Click Win + R keys on your keyboard. Type “%appdata%” and press OK
ii. Right-click on the Spotify folder, and select “Delete”
iii. Go to your browser and access Spotify website. Download the latest version of Spotify and install again.