💬 WhatsApp Automation Singapore

Your WhatsApp,
working 24/7
without you.

Singapore customers expect instant replies on WhatsApp — day or night. An AI-powered WhatsApp bot handles inquiries, books appointments, qualifies leads, and follows up automatically so you can focus on running your business.

No more missed messages. No more copy-pasting the same answers. Just a bot that works like your best staff member — except it never sleeps.

Get a free WhatsApp demo → See how it works
🏢
Your Business
online

Hi, do you have slots available this Saturday?

10:32 PM

Hi! 👋 Yes, we have slots at 10am, 2pm, and 4pm this Saturday. Which works best for you?

10:32 PM ✓✓

2pm please! And what's the price?

10:33 PM

Perfect! 2pm Saturday is confirmed. 🎉 May I have your name to complete the booking?

10:33 PM ✓✓

🤖 AI bot replied in 3 seconds
98%
WhatsApp open rate vs 20% email
3 sec
Average bot response time
24/7
No days off, no sick leave
60%+
Reduction in manual replies

Who it's for

Built for Singapore businesses that run on WhatsApp

🍜

F&B & Restaurants

Auto-confirm reservations, handle takeaway orders, send daily specials, and manage table reminders — without lifting a finger.

🛍️

Retail & E-Commerce

Instant order confirmations, delivery updates, abandoned cart nudges, and product inquiry replies around the clock.

🏠

Real Estate

Qualify leads automatically, schedule viewings, send property listings, and follow up with prospects — all via WhatsApp.

💆

Beauty & Wellness

Appointment booking, reminders, rescheduling, and post-treatment follow-ups handled automatically so you can focus on your clients.

🎓

Education & Tuition

Course inquiries answered instantly, class reminders sent automatically, and enrolment handled without admin overhead.

🏢

Professional Services

Qualify new client enquiries, book consultations, send document reminders, and keep leads warm — 24/7.

What's included

Everything your WhatsApp bot needs

AI-powered replies

Trained on your business — answers FAQs, qualifies leads, and handles objections naturally in English, Mandarin, or Malay.

24/7 availability

Never miss a customer message at midnight or on a public holiday. Your bot is always on, always polite.

Lead capture & CRM sync

Automatically collect names, emails, and requirements from WhatsApp chats and push them to your CRM or spreadsheet.

Appointment booking

Integrated with your calendar — customers book, reschedule, or cancel directly in WhatsApp without calling.

Broadcast campaigns

Send promotions, announcements, or follow-ups to segmented contact lists — with personalisation and opt-out compliance.

Handoff to human

When a conversation needs a human touch, the bot flags it and transfers seamlessly so nothing falls through the cracks.

WhatsApp Business API

Runs on the official WhatsApp Business API — no grey-area tools, no risk of getting your number banned.

Analytics & reporting

See response rates, lead conversion, message volumes, and bot performance — monthly reports included.

The process

Up and running in days, not months

01

Discovery call

We map out your most common customer questions, workflows, and what you want automated.

02 🧠

Bot training

I train the AI on your business — your services, prices, FAQs, tone of voice, and escalation rules.

03 🧪

Testing & review

You test the bot yourself before it goes live. Tweak until it feels exactly right.

04 🚀

Go live + support

Connected to your WhatsApp Business number. I monitor performance and tune monthly.

Common questions

Do I need WhatsApp Business API? +

Yes — we use the official WhatsApp Business API which is required for automation at scale. I handle the entire setup and verification process for you. It keeps your number safe and compliant.

Will it sound robotic? +

No. The AI is trained on your business's tone and language. Most customers don't realise they're talking to a bot — and when they do, they usually don't mind because it's fast and helpful.

What if a customer has a complex issue? +

The bot knows its limits. If a conversation needs a human, it flags it immediately and hands off to you or your team with full context — so the customer never has to repeat themselves.

Can it handle Mandarin or Malay? +

Yes. The AI handles English, Simplified Chinese, Traditional Chinese, and Bahasa Melayu — ideal for Singapore's multilingual customer base.

What about the existing WhatsApp number I already use? +

We can migrate your existing WhatsApp Business number to the API. The process takes 1–3 business days and your contacts and chat history are preserved.

How long does setup take? +

Most setups are live within 5–7 business days from our discovery call. Complex workflows with CRM integrations may take up to 2 weeks.

Learn more

WhatsApp automation guides

WhatsApp Business API vs WhatsApp Business App — What Singapore Businesses Need to Know

Read guide →

How Singapore F&B Businesses Use WhatsApp Automation to Handle Reservations

Read guide →

WhatsApp Chatbot for Singapore Retail: A Practical Guide

Read guide →

5 WhatsApp Automation Workflows Every Singapore Business Should Set Up

Read guide →

WhatsApp Broadcast Singapore: How to Run Compliant Campaigns

Read guide →

WhatsApp vs Email vs SMS: Which Converts Best for Singapore Customers?

Read guide →

Ready to put your WhatsApp on autopilot?

Book a free 30-minute demo. I'll show you exactly how it would work for your business — no commitment required.

Book a free WhatsApp demo →